What is the role of mediation in dispute resolution?

Mediation plays a crucial role in dispute resolution by facilitating discussions between parties to help them reach their own solution. In mediation, a neutral third party, known as a mediator, guides the discussion but does not impose a decision or outcome. The focus is on encouraging communication, understanding each party's perspective, and exploring mutually acceptable solutions. This process is collaborative rather than adversarial, allowing the parties involved to maintain control over the resolution of their dispute, which can lead to more satisfactory and lasting agreements.

The essence of mediation is to empower the parties, helping them to negotiate and arrive at a consensus without the pressure of a binding ruling from a judge or arbitrator. This voluntary nature often results in more amicable relationships post-dispute, as opposed to the more confrontational approaches of outcomes dictated by courts or arbitrators.